Law

Installation, Configuration and troubleshooting of Cisco Routers and Cisco catalyst Switches.

·                     Coordinating with service providers (Telco's) for the network link availability

·                     Good Knowledge on TCP/IP and troubleshooting connectivity issues.

·                     In-depth knowledge of Routing Protocols (specifically RIP, OSPF, IGRP, & EIGRP).

·                     In-depth knowledge of ISDN, frame-relay, T1/E1/T3 technologies and leased lines.

·                     Knowledge of  VLAN, HSRP, ISDN, WAN, MPLS,  Trunking and VTP

·                     Experience with VPN (IPSec Tunneling and client configurations).

·                     Exposure to network monitoring tools like CiscoWorks, CA Spectrum, CA eHealth, etc

·                     Experience in VOIP , QOS and Bandwidth monitoring and management tools

·                     Ability to take ownership and meet the set KPI target.

·                     Very good communication and customer relationship skills

·                     Knowledge on ITIL framework is a must.

Essentials Key technical/functional: