Law

Hi,

 

Please let me know if you would be interested for the below mentioned position, please send the resume Mary@svksystems.com

 

Job title:- Desktop Analyst

Location :-  Chicago, IL

Duration:- 1Year

 

Technical Skills:-

•        Monitoring problem ticket resolutions, existing problem queues and client deadlines to ensure on time problem ticket resolutions and to meet client deadlines for new hires, software installs and upgrades

•        To manage all day to day desktop activities: IMAC, PC imaging, software distribution, patch mgmt

•        Having good Lotus Notes experience, worked with BBs and BES and familiar with Cisco VOIP phone solutions, Lotus Notes, service-now tool.

•        Ability to design and build Service Desk tool from ground up, including new hire process, change mgmt, service requests and upgrades

•        Communicate with key stakeholders to ensure proper urgency and prioritization of tasks across technical resources

•        Ability to foster an excellent team environment by providing continual coordination

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Thanks &regards,

Mary Silvery

SVK Systems, Inc
Johns Creek, GA - 30097
Contact : 678-824-7774  Fax : 404-601-9507
Mary@svksystems.com
www.svksystems.com

Yahoo:Mary_recruiter  , Gtalk:s.maryshanthiLinkedin: http://www.linkedin.com/in/marysilvery

Microsoft Certified Partner | Oracle Certified Partner | E-Verified Company

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