Law

Title: Service Now Consultant

Duration: 6+ months OR RTH (Right To Hire)

Location: Somerset, NJ or Jersey City, NJ

Job Description:

• Provide analysis, design and development of Service-Now trouble ticketing and incident

management systems to support the company's technical operations

• Write Custom Reports, scripts and integrate with 3rd party software

• Create full documentation for Service-Now applications

• Provide training and support to all Service-Now users

Responsibilities:

• Configure Service-Now applications, modules and plug-ins

• Create schedules, reports and monitor performance of Service-Now

• Lead full project lifecycle including analysis, workflow diagrams and implementation plans

• Interface extensively with all areas of the organization including Operations and Development

• Work independently with minimal supervision

Requirements:

• 2+ years of experience implementing and customizing Service-Now

• Working knowledge of web technology such as JavaScript, CSS, HTML

• Experience in analyzing user's requirements, developing business processes and creating

technical specifications for Service-Now

• Web Services integration experience using APIs

• Experience supporting Service-Now in a Windows/Unix environment

• Excellent written and verbal communication skills.

Regards

Kevin Brooks

Amtex Systems Inc.

50 Broad Street, Suite 801

New York, NY-10004

Cell:  917-463-4086

GTalk: amtex.kevinb

E-mail: kevinb@amtexsystems.com