Law

SIEBEL SYSTEMS ANALYST :

Excellent understanding of all Siebel processes for handling Service request, opportunities, quotes etc

• Excellent understanding of all Siebel workflow functions (eg: workflows, assignment manager, user setup/preferences etc)

• Works closely with management to prioritize business goals and information needs

• Develop and edit requirements, specifications, business processes and recommendations related to proposed solution.

• Develops functional specifications and system design specifications for client engagements.

• Expert knowledge in Visio and other MS products

• Assists in the facilitation of team and client meetings.

• Delivers informative, well-organized presentations.

• Understands how to communicate difficult/sensitive information tactfully.

 • Identifies critical issues with ease.

• Exhibits confidence and an extensive knowledge of emerging industry practices when solving business problems.

• Pushes creative thinking beyond the boundaries of existing industry practices and client mindsets.

 • Possesses understanding in the areas of application programming, database and system design.

• Understands Internet, Intranet, Extranet and client/server architectures.

• Develops relationships with client personnel that foster client ties.

• Communicates effectively with clients to identify needs and evaluate alternative business solutions with project management.

• Continually seeks opportunities to increase customer satisfaction and deepen client relationships.

• Maintains strong attention to detail in high-pressure situations

• Manages client expectations effectively.

• Strong communication skills, both written and verbal

• Ability to work in a diverse team as a team player.