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Hi Partners,

Kindly let me know if you have any consultant for the following position.

Please respond back with an updated resume and all inclusive rates to recruiter@burgeonits.com

Position: ServiceMax SFDC Business Analyst

Location: Milpitas, CA

Duration: Contract or Full Time

Roles & Responsibilities:

·        ServiceMax experienced business analyst (preferably in the Medical Device Domain).

·        Over 5 years' Experience on  SFDC service cloud/Servicemax implementations

·        Should be proficient in Requirements Capturing and translating them into Functional Specifications Participate in business drawing Processes with respect to SFDC functionality.

·        Participate in Stakeholder Meetings

·        Should have experience in working in an Agile Development model.

·        Should have good understanding of Service Function processes specifically around Work Order Management, Case and Complaint Management, Site Installation Management, Field Service Management and Knowledge Management.

·        Must be creative, innovative and be able to work in a fast-paced environment with the ability to abstract detail into larger patterns, familiarity with user-centered analysis and evaluation techniques.

·        Self-Starter who can manage multiple tasks simultaneously with minimal supervision.

·        Excellent oral, written communication and presentation skills.

·        SFDC/SMax Certified professionals preferred

·        SFDC Service Cloud and ServiceMax experienced business analyst (preferably in the Medical Device Domain).

·        Should be proficient in Requirements Capturing and Translating them into Functional Specifications.

·        Should have experience in working in an Agile Development model.

·        Should have good understanding of Service Function processes specifically around Work Order Management, Case and Complaint Management, Site Installation Management, Field Service Management and Knowledge Management.

Thanks & Regards

Raja
Burgeon IT Services LLC
Ph: 302-220-4724

FAX: 302-355-1559
Email: recruiter@burgeonits.com
Website: www.burgeonits.com

§         Troubleshoot/escalate issues when needed. - Work with multiple RDBMS

§         Thorough knowledge in Design, Development, Migration and Deployment of PRPC and Enterprise Java applications.

Qualifications Basic

§         Bachelor's degree or foreign equivalent required. Will also consider one year of relevant work experience in lieu of every year of education

§         At least  8 years of relevant experience with PEGA

Thanks & Regards 

Raja