Direct Client req: Call Flow Engineer
Posted by Law
Send Resumes to adem@vertigonconsulting.com
Position: Call Flow Engineer
Location: Bloomington, IL
Duration: 6-12 months
Strong knowledge of Cisco ICM/CVP/CUCM infrastructure, ICM Scripting, and Configuration.
-Deep Contact Center analysis, engineering, and design skills in ICM/CVP Applications including Skill Groups, Call Flows, Queuing, and TFN/Business Routing.
-Familiarity with Avaya PBX/ACD Applications and Configurations.
-Proficiency in using MS Visio Application
Thanks & Regards
Adem
Technical Recruiter
Vertigon Consulting
Phone: 201-786-2670
Fax: 732-398-0506
Email: adem@vertigonconsulting.com
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