Law

Hi,

           We have an urgent requirement for our Client please check it once and reply me your comfortable ASAP.


Subject   : Service Desk Application support
Location : King of Prusssia, PA
Duration : 12 months

Client is SEI / Keane

Description: 
Service Desk Lead to join our automated batch operations team in the King of Prusssia, PA area to provide support
on a diverse technical operations team that builds and manages automation processes for our client.  Experience
with file movement, FTP, scheduling, SQL Server, and .NET technologies is expected as well as a strong ability to
lead the activities of the team and build strong client relationships.  Excellent communication and time management
skills are required as position is highly visible to business managers.
 
·       Oversees and leads all activities of the team
·       Provides directions to the team and manages shift assignments, schedules, client commitments
·       Creates weekly status reporting and periodic metrics on team activities
·       Excellent communication and time management skills as well as proficient in customer service processing
·       Actively engages client IT managers and builds strong relationships
·       Ability to adapt well to changing priorities, requirements and client deadlines
·       Understands urgency of business needs and can adjust effectively to these needs
·       Ensures all activities are being performed based on project commitments and communicates status to client sponsor or to business analysts
·       Facilitates meetings, gains solid understanding of business concepts, and provides overall leadership to the team
·       Responsible for implementing and adhering to change management, risk management, and issue management
·       Strong technical skills in SQL Queries
·       Ensures all team deliverables are met


 
Thanks & Regards....

Umendar
IT Recruiter
Sriven Technologies LLC ..,
Ph: (703)-842-4305X303
umendar@sriventech.com
www.sriventech.com
G-Mail:umendargoud@gmail.com

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