Immediate Need For Java/IVR Software Developer ASAP!!
Immediate Need For Java/IVR Software Developer - Interview And Start ASAP!!
Job Title: Java/IVR Software Developer
Location: Indianapolis, IN
Duration: 6 Months CTH
GC, US Citizen Only!!
Location: Indianapolis, IN
Duration: 6 Months CTH
GC, US Citizen Only!!
Role Description:
Design, program, configure, integrate, implement, maintain and continuously improve the company's mission-critical customer call center IVR system
IVR Software Developer responsibilities include: requirements analysis, software design, coding, testing and deployment
IVR Software Developer will focus on design, program, configure, integrate, implement, maintain and continuously improve the company's mission-critical call center IVR system
IVR Software Developer will leverage new and existing technology in solutions that add value to the Customer Call Center operations
Required Skills:
Minimum 3 years experience developing software applications in Java, XML, JDBC, AJAX, Oracle, and JavaScript is a must
Strong analytical, problem-solving, and conceptual skills
Breakdown business requirements into organized logical design requirements
Derive both business and system requirements from existing and newly discovered information
Write clear requirements and design/program specifications that correctly address the business requirements
Excellent at troubleshooting complex enterprise software and data issues
Provide technical leadership in forming solutions, at both the tactical and architectural level, for complex problems
Provide technical leadership to other developers, internal clients and tactical teams
Strong interpersonal skills: communicates effectively and collaborates with internal clients, IT colleagues, business stakeholders and vendors in the formation of solutions, decisions, and direction
Foster and maintain good relationships with customers and IT colleagues to expected customer service levels
Team player who can be depended on and trusted with completing his/her tasks
Takes ownership of his/her work in a shared responsibility team setting while taking the necessary steps to ensure delivery of the entire product
Develop business knowledge and relationships to integrate activities with other IT departments and business units to ensure successful implementation and support project efforts
Good project management skills, operating as part of a team organizing, planning, and executing large-scale projects from the envisioning stage through implementation
Undergraduate degree in information systems, computer science, or equivalent work experience and technical training is required
Experience in system integration of applications on multiple platforms, including mainframe, is a plus
Preferred Skills:
Work experience on IVR systems using VXML and voice technologies such as Nuance Realspeak, Intervoice/Convergys Interaction Composer is a huge plus
Skills and experience in SQL, C/C++, SPARX, Web Services, Linux, , Windows, Crystal, ODBC, GUIs, XML-RPC, various RDBMS, SMS, enterprise software development using enterprise design tools (e.g., SPARX Enterprise Architect), automated test tools, Web Services, and ITIL are pluses.
-- Design, program, configure, integrate, implement, maintain and continuously improve the company's mission-critical customer call center IVR system
IVR Software Developer responsibilities include: requirements analysis, software design, coding, testing and deployment
IVR Software Developer will focus on design, program, configure, integrate, implement, maintain and continuously improve the company's mission-critical call center IVR system
IVR Software Developer will leverage new and existing technology in solutions that add value to the Customer Call Center operations
Required Skills:
Minimum 3 years experience developing software applications in Java, XML, JDBC, AJAX, Oracle, and JavaScript is a must
Strong analytical, problem-solving, and conceptual skills
Breakdown business requirements into organized logical design requirements
Derive both business and system requirements from existing and newly discovered information
Write clear requirements and design/program specifications that correctly address the business requirements
Excellent at troubleshooting complex enterprise software and data issues
Provide technical leadership in forming solutions, at both the tactical and architectural level, for complex problems
Provide technical leadership to other developers, internal clients and tactical teams
Strong interpersonal skills: communicates effectively and collaborates with internal clients, IT colleagues, business stakeholders and vendors in the formation of solutions, decisions, and direction
Foster and maintain good relationships with customers and IT colleagues to expected customer service levels
Team player who can be depended on and trusted with completing his/her tasks
Takes ownership of his/her work in a shared responsibility team setting while taking the necessary steps to ensure delivery of the entire product
Develop business knowledge and relationships to integrate activities with other IT departments and business units to ensure successful implementation and support project efforts
Good project management skills, operating as part of a team organizing, planning, and executing large-scale projects from the envisioning stage through implementation
Undergraduate degree in information systems, computer science, or equivalent work experience and technical training is required
Experience in system integration of applications on multiple platforms, including mainframe, is a plus
Preferred Skills:
Work experience on IVR systems using VXML and voice technologies such as Nuance Realspeak, Intervoice/Convergys Interaction Composer is a huge plus
Skills and experience in SQL, C/C++, SPARX, Web Services, Linux, , Windows, Crystal, ODBC, GUIs, XML-RPC, various RDBMS, SMS, enterprise software development using enterprise design tools (e.g., SPARX Enterprise Architect), automated test tools, Web Services, and ITIL are pluses.
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