Immediate need for -- Test Lead -- FT Lauderdale,FL -- 3 to 6 month contract

Dear Employer,
Hope the day is treating you well!
We at Panzer Solutions were wondering as to your current availability. We have an open position that we thought you may be interested in.  If you are interested and available or know someone else who is, please contact me. 
Kevin.johnson@panzersolutions.com 
 
Position    :  Test Lead
Location   :  FT Lauderdale,FL
Duration   : 3 to 6 month contract
 
Must-haves
3+ years in a Test Lead role
5+ years experience in a testing environment
Experience with IVR (Interactive Voice Response) Note: **IVR allows customers to interact with a company's host system via a telephone keypad or by speech recognition**
Experience with CTI (computer telephony integration) ex: Avaya, Siebel, etc.
Experience with SalesForce.Com or any other CRM system
 
Plusses
SalesForce.Com
 
Role
Our client is seeking a Test Lead to work on inbound call routing projects within a Call Center environment. Our client is integrating the telephone systems with the CRM system to automate and streamline the process by which sales people handle inbound calls. The customers phone number will be associated with all their information in salesforce so that when they call in, the customer record will be displayed and the salespeople can respond more efficiently.
Responsibilities will include analyzing the requirements and developing the testing artifacts such as test plan, approach, estimates, test cases, test scripts. The candidate will also be responsible for leading the internal test execution, UAT; reporting the testing status; and supporting the successful go-live activities .
 
Thanks
Kevin Johnson| Technical Recruiter
Panzer Solutions LLC
45 Stuart  Ave, K Unit
Norwalk CT 06850 USA
Kevin.johnson@panzersolutions.com
Direct: (203) -652-1454
Fax: (203) 971-8354 
URL: www.panzersolutio
 
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