Immediate Need QA Lead / Fort Lauderdale, FL / 3-6 month contract
Hello,
Hope the day is treating you well!
Please find the below requirement, let me know if you have any suitable profiles
Position : QA Lead
Location : Fort Lauderdale, FL
Duration : 3-6 month contract
Must-haves
3+ years in a Test Lead role
5+ years experience in a testing environment
Experience with IVR (Interactive Voice Response) Note: **IVR allows customers to interact with a company's host system via a telephone keypad or by speech
recognition**
Experience with CTI (computer telephony integration) ex: Avaya, Siebel, etc.
Experience with SalesForce.Com or any other CRM system
Plusses
SalesForce.Com
Role
Our client is seeking a Test Lead to work on inbound call routing projects within a Call Center environment. Our client is integrating the telephone systems with
the CRM system to automate and streamline the process by which sales people handle inbound calls. The customers phone number will be associated with all their
information in salesforce so that when they call in, the customer record will be displayed and the salespeople can respond more efficiently.
Responsibilities will include analyzing the requirements and developing the testing artifacts such as test plan, approach, estimates, test cases, test scripts. The
candidate will also be responsible for leading the internal test execution, UAT; reporting the testing status; and supporting the successful go-live activities .
___________________________________________________________________________________________________________________________________
Thanks
Ben Smith | Technical Recruiter
Panzer Solutions LLC
45 Stuart Ave, K
Norwalk CT 06850 USA
Gmail ID : Bensmith675@gmail.com
Direct: 203-652-1454 Ext 119
Fax: 203-286-1457
-- You received this message because you are subscribed to the Google Groups "Frontier Knowledge Group" group.
To post to this group, send email to frontier-knowledge-group@googlegroups.com.
To unsubscribe from this group, send email to frontier-knowledge-group+unsubscribe@googlegroups.com.
For more options, visit this group at http://groups.google.com/group/frontier-knowledge-group?hl=en.
No comments:
Post a Comment